"Why does my bank statement have a charge for GoWebHelp?"

“Why am I being charged?”

As you have recently chosen to upgrade your membership to a premium subscription service, a charge has been debited to your account of choice. 

Simply navigate to the Membership page on your chosen site to view all upgrade and payment options for your membership. 

Feel free to cancel your membership if you wish, by visiting the Membership section of the site. 

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

To opt out of mobile billing at any time, text STOP to 89595. 


Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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“I am trying to pay. Why is my card being declined?”

“How can I pay for membership”

“How do I cancel my subscription?”

“I pay via my mobile phone provider. How do I cancel?”

“What are the benefits of VIP Membership?”

Example bank statement

Your payment may be temporarily held by your bank as it performs standard background checks - you may need to contact them to verify your payment. 

GoWebHelp.com is operated by Hubpeople Ltd.
Third Floor, Rose House, 51-59 Circular Road, Douglas, Isle of Man, IM1 1AZ 2AY

Gowebhelp proudly and professionally supplies a host of digital dating portals for people across the globe.

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Submit a query to our team

Although there is no charge to access Gowebhelp's sites, there are a number of paid, premium subscription services available to upgrade to - this is why you are seeing a charge on your statement. 


Please provide the email address used to register for your account so that we can search for your original site of subscription.